Questions, answered.
Everything clients ask me before their first appointment, and a few things they ask after.
How long does my hair need to be?
General waxing guidance: about a quarter of an inch, roughly the length of a grain of rice, or two to three weeks of growth. Too short and the wax has nothing to grip; too long and it pulls more than it needs to.
If you're not sure, book anyway. I'd rather see you and talk it through than have you put it off.
I've never had a Brazilian. Is it going to be awkward?
Almost every client I see felt exactly that way the first time. It's one person, one room, door closed. I talk you through each step before it happens.
Savannah's review says it better than I can: “It was my first ever Brazilian and she was personable, comforting, professional… not to mention gentle.”
Should I choose wax or sugar?
Both remove the hair. They just behave differently. Sugar paste is water-soluble and applied at body temperature; wax grips a little firmer. Most of my intimate services can be booked either way at the same price, so pick whichever you prefer.
New to both? Book either and tell me when you arrive and I'll steer you.
Do I need to pay a deposit?
Most services take a deposit to hold the slot, and the amount is listed on every service in the menu, and it comes off your total on the day. A card on file is required to book.
What happens if I need to cancel or reschedule?
Studio policy: A 50% cancellation will be charged to any clients who “no show”. If a client needs to reschedule within 24 hrs of their appointment, they have 1hr to respond with a new date & time. If not, cancellation fee will apply.
Full details are on the policies page.
How often should I come back?
General guidance: most people settle into every four to six weeks once they're on a rhythm. If you're keeping a regular schedule, the Kitty Maintenance packages bring the per-visit price down.
Can I book if I'm on my period?
Yes. Wear a fresh tampon or a cup and we carry on as normal. Skin can be a little more sensitive around that week, which is worth knowing but isn't a reason to reschedule.
Do you wax men?
Yes. Chest, back, full stomach, legs, underarms and face waxing are all on the menu and are booked the same way as anything else.
Can I pay over time?
Yes. Afterpay, Klarna and Affirm are available through GlossGenius on bookings between $50 and $4,000, so you can split the cost into four.
Where exactly are you, and is it easy to find?
645 Farmington Ave, Suite 4, Hartford CT 06105, in the West End, on the lower level of the building. Take the stairs down and look for Suite 4. Open directions in Google Maps.
Still stuck?
Ask me directly.
Instagram DMs are the fastest way to reach me. Email works too.
Ready when you are
Answered your question?
The booking page has live availability for every service.
Booking opens in GlossGenius · deposits secure your slot · pay in 4 with Afterpay, Klarna or Affirm